Konga Online Shopping Ikeja Nigeria – How to shop on Konga.com and best way to make payment – Phone prices in Jumia and Konga.
Konga.com is Nigeria’s largest online shopping mall. And that’s a fact. My daily research for content that I add to this website usually involves visiting both Konga’s website and Jumia’s website to check for current phone prices in Nigeria, and I can attest to the fact that Konga is more stocked with products than Jumia and that include smartphones.
Konga which was founded in 2012 with only ten employees has quickly grown, now with over 400 employees and surpassed Jumia as the most visited online shopping mall in Nigeria.
Konga online shopping is quite easy. And delivery is fast. They just recently started same day delivery for Lagos shoppers. So you can make an order today and get it today if you live in Lagos. Hopefully as they continue to grow, other parts of Nigeria will be able to enjoy this too. But even now, delivery only takes a few days if you’re buying from outside Lagos.
Shopping Online on Konga
Searching for and finding what you want to buy on Konga is very straight forward. They have a search feature that you can use. You can either use the search feature or start your search from an appropriate products category. You make your search, go through the offers you’re presented from your search, choose an offer and make payment. Konga online shopping is that easy.
Regardless of the state you’re located; you can buy from Konga and they will bring it to your doorstep. Sometimes you would be lucky to find Free Shipping attach to a product, especially if you live in Lagos. Sometimes you’d have to pay extra for shipping.
When you buy from Konga you are offered a few payment options.
- Cash on Delivery
- Internet banking
- ATM/Debit card
With Cash on Delivery you make the order without making payment online. Instead you choose to pay on delivery. The benefit to this is that it gives you peace of mind. You wait to receive the product, open and confirm it is what you want before making payment either with cash or POS.
KongaPay is one of the safest ways to pay for an order on Konga. In partnership with leading banks in Nigeria, Konga is able to offer a payment method to buyers that ensure trust and safety for both you and the seller. It’s the best way to prepay for your order if you choose to. Instead of having to sign up for Internet banking if you don’t have one, or entering your Debit card information online each time you want to make payment for an order and being forced to pay bank charges, you simply register your preferred bank on Konga.com. To register your bank takes three simple steps:
- Select your bank
- Enter personal and bank information
- Enter a code sent to your phone to help Konga verify with your bank.
And that’s it.
After that you when next you make a purchase on Konga all you’ll have to do is enter the code sent to you by your bank. It’s that simple. The best part of using KongaPay is that should you decide you don’t want to make that purchase your refund is made with just a few clicks.
An extra benefit of using KongaPay is that you get 5% off on all your purchases.
Konga has a general 7 days return policy for products they sell directly, that is you can return it for a replacement, exchange or refund. But as for the products sold by third parties on their platform, the return policy is determined by the third party. And it could vary from 3, 7 and 14 days, and some don’t offer a return policy.
So because there are many vendors selling on Konga platform you should check the return policy for any product you want to buy.
Another thing you should check when buying a phone, tablet or electronics from Konga is the warranty information included in the offer.
If a product has a manufacturer’s warranty, then it means that the product’s manufacturer has authorized third-party repair service providers to repair their products. For such products, you may be directed to contact the manufacturer or service center to handle issues covered under the warranty and receive your repair or replacement free of charge.
Konga offers a Buyer’s Protection too but only when you prepay. That is pay for your order online with one of the available options before it is delivered to you. With the buyer’s protection should a transaction not go perfectly, your order doesn’t arrive, your order was damaged or order arrived in good time and condition but it is not as described, you’re helped to get a replacement, exchange it for another or get a refund.
Sometimes these things happen when you shop online even when you shop at the most reputable stores. So it makes sense for customers to be offered protection in the event that any of these things happen. You can read more about Konga’s buyer’s protection here.
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